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Workflow Automation refers to the use of technology to streamline and automate manual and repetitive tasks and processes that occur within an organization or business. The goal of workflow automation is to improve efficiency, reduce errors, and free up time for employees to focus on more strategic tasks.
There are many tools and technologies available to help with workflow automation, including business process management (BPM) software, robotic process automation (RPA) tools, and workflow management systems (WMS). These tools can be used to automate a wide range of tasks, from data entry and document management to customer service and sales processes.
