Google My Business (GMB) has rebranded to Google Business Profiles. What does this mean for your business? Well, Google has made everything user-friendly for single location businesses and encourages businesses to take advantage of the new and improved search and map functions.
What if my business has more than one location?
If your business has multiple locations, there is no need to worry! The existing GMB interface (now known as Business Profile Manager) is now the place to manage your multi-location business listing.
You can now claim your business directly from Google Maps and Search! You can also do the following:
- Verify the listing
- Receive messages from your clients and respond
- Manage your reviews as well as Q&As
- Track data on inbound calls that came from Google Business Profile (GBP)
This provides amazing insight to see where your calls are coming from. It also makes managing your client interaction and reputation convenient and easy.
Instant messaging via Google?
Connect with your clients faster than ever with messaging through Google Search! You can see who called and when, and even respond to direct messages from your current and potential customers. The business can even see when messages they sent were read by their customers.
Setting up your Google Business Profile is essential to the success and growth of your business. Ever wondered when a shop is closing, then proceeded to look up their business hours on Google? Most of us have, no one wants to waste time driving when a business is closed.
If you aren’t sure where to start with setting up your Google Business Profile, let Summit Designs Group handle it for you. Give us a call today to get started!
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